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Quality

We guarantee the highest quality

At i-Restore you get a 12-month warranty on every repair, covering both the parts fitted and the work we carry out. This warranty applies in all three stores and reflects the high quality we work to every day.

Our parts

A repair is only as good as the parts used. As standard, we fit original spare parts from the respective manufacturer or high-quality spare parts. You can see which quality is fitted in the price list.

On request, we also offer tested, high-quality alternative screens for some models, clearly shown in the price list. The 12-month warranty applies to every option.

Our work

Our technicians are specialists with 8–13 years of professional experience. Every repair is carried out carefully, with technical precision and to the highest quality standards.

Our warranty

Our warranty covers the function of the fitted spare part and the work we carried out for a full 12 months, on every repair.

Coverage

What is covered, and what is not?

We believe in honest communication. Here you can see clearly which cases our warranty covers and which it does not.

These cases are covered

  • Defects in the fitted spare part within 12 months
  • Failure of the spare part without any visible external cause
  • Problems attributable to the repair work
  • Repeat repair free of charge if the replaced part fails again
  • Valid in all three stores (St. Gallen, Aarau, Wettingen)

These cases are not covered

  • Mechanical damage after the repair (drops, breakage, pressure marks)
  • Water damage and liquid damage
  • Software problems, updates or configuration errors
  • Damage caused by improper handling
  • Third-party work or repair attempts after our repair
How it works

How a warranty claim works

Fast, straightforward and with no hidden costs. Three steps to a solution.

  1. 1

    Have your receipt ready

    Bring the invoice or receipt from the original repair as proof that your warranty is still valid.

  2. 2

    Visit a store

    Visit one of our three stores during opening hours. No appointment needed.

  3. 3

    We take care of it

    We check the fault and fix it, free of charge and usually within 30–60 minutes on site.

Ready for your repair?

Benefit from a 12-month warranty on every repair, with no appointment and in 30–60 minutes on site.